Pier Components Customer Service
We take customer service seriously-it's that simple!
We've compiled some of the questions we answer most. If you have a
question that isn't answered here, please send it to us via email
at sales@piercomponents.com.
Is the quality of imported
components as high as components made in the U.S.?
Yes! We
use 100% quality-driven manufacturing
and an
approval system
that means you see the quality of
our products before
production. And,
because we have offices and personnel
overseas, we can expertly
manage manufacturing,
quality control, and shipping through
every step of
your order.
What is the lead time for an
order?
6 to 10 weeks
for most products.
Isn't there a lot of tax and
customs paperwork to worry about?
No! Pier
Components handles every piece of
paperwork.
Quotes include
paperwork and all costs. We can arrange
delivery to your front
door or you can
arrange transportation from the port
of entry to your location.
What if I don't need an entire
container of product?
No problem! We
offer partial
container shipping.
What if we already have tooling
with another supplier or need expensive new tooling?
We'll surprise
you with our flexible options for
creating and maintaining tooling for
your components.
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